Terms of Service

1. Overview

This website is operated by OMAKASE FOR YOU (“we”, “us”, “our”).
By accessing our website, communicating with us, or placing an order, you agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

If you do not agree with any part of these Terms, please do not use our services.

OMAKASE FOR YOU operates as a personal concierge service, assisting customers in sourcing and purchasing products primarily from Japan, and delivering them to Singapore or other supported destinations.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years old, or the age of majority in your jurisdiction.
You have the legal capacity to enter into a binding contract.

3. Our Services

OMAKASE FOR YOU provides:

Product sourcing upon request
Online product listings
Purchase facilitation
International and domestic shipping arrangements

We do not guarantee availability of any product. Some items are sourced upon request and may require additional handling time.

4. Orders & Acceptance

All orders placed through our website or via direct communication (including WhatsApp or email) are subject to acceptance by us.

We reserve the right to:

Refuse or cancel any order
Limit quantities per customer
Request additional verification before processing an order

An order is considered confirmed only after payment is successfully completed.

5. Pricing & Payment

All prices are displayed in the currency shown at checkout.
Prices may change without prior notice.
Payment methods include major credit cards and PayNow (where available).

Once payment is completed, prices are final and cannot be adjusted due to exchange rate fluctuations or future price changes.

6. Shipping

Shipping methods, fees, estimated delivery times, and shipping origins are detailed in our Shipping Policy.

Delivery times are estimates only and may be affected by:

Customs clearance
Public holidays in Japan or Singapore
Carrier delays
Force majeure events

We are not responsible for delays beyond our reasonable control.

7. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed strictly by our:

Return & Refund Policy
Cancellation Policy

Please review these policies carefully before placing an order.
By placing an order, you acknowledge and accept these terms.

8. Product Information Disclaimer

We strive to ensure product descriptions, images, and information are accurate. However:

Minor differences in packaging or appearance may occur.
Colors may appear differently depending on your device.
We do not guarantee that all product information is error-free.

Products are provided “as is” and “as available.”

9. Medical & Cosmetic Disclaimer

Products sold on our website are not intended to diagnose, treat, cure, or prevent any disease.

Cosmetic, skincare, and quasi-drug products are for external use only unless otherwise stated by the manufacturer. Always follow the manufacturer’s instructions.

10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of OMAKASE FOR YOU or its licensors.

You may not reproduce, distribute, or use any content without our prior written consent.

11. User Conduct

You agree not to:

Use our services for unlawful purposes
Provide false or misleading information
Interfere with website security or functionality
Infringe on intellectual property rights

Violation of these Terms may result in immediate termination of service.

12. Limitation of Liability

To the fullest extent permitted by Singapore law:

We are not liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms limits liability for fraud, willful misconduct, or gross negligence.

13. Indemnification

You agree to indemnify and hold harmless OMAKASE FOR YOU from any claims, losses, or damages arising from:

Your breach of these Terms
Your misuse of our services
Violation of applicable laws or third-party rights

14. Force Majeure

We are not responsible for failure or delays caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, customs restrictions, or transportation disruptions.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective upon posting on our website.

Continued use of our services constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms or our services, please contact us at:

Email: [y